THE SHE’S GOT PURSEONALITY GAURANTEE

We at She’s Got Purseonality are very confident that you will love the look, quality and price of our wonderful fashions. But if you are not totally satisfied with your purchase you may return or exchange them within 30 days of the shipping date. She’s Got Purseonality uses top of the line 128 bit encryption technology to ensure your information is secure and we never share your information with any outside companies. This is our commitment to you, our valued customers. Get style, saving and security @ ShesGotPurseonality.com

Shipping Policy

• While most orders begin the shipping process immediately, please allow a minimum of 24-48 business hours to process and ship your order.
• Free shipping is applicable to all retail orders with a subtotal over $100.00 after coupons and discounts have been applied. Applies to USPS priority shipping only.
• Merchandise will be shipped via your choice of USPS or UPS and is subject to the shipper's standards and regulations and delivery limitations.
• If an item is on backorder or out of stock, you will be notified by email.
• All UPS deliveries must be made to a verifiable street address. UPS can not ship to P.O. boxes.
• Please make sure you double check your shipping delivery address. She’s Got Purseonality shipping department is fully automated and the customer is responsible for any misinformation they type into the order.
• Please ensure that you choose a safe and secure shipping delivery address. If your order is being delivered to an office building, apartment complex, another facility, public institution, such as a college, hospital or hotel, the carrier may choose to leave the package with a fellow employee, neighbor, receptionist, etc. Upon signature or acceptance of goods by such personnel, we shall be deemed to have fulfilled our entire delivery obligation for your order. She’s Got Purseonality is not responsible for lost of stolen items delivered in accordance with the delivery practices noted above.
• International orders will be shipped via USPS or UPS and is subject to the shipper's standards and regulations and delivery limitations. The buyer is responsible for paying any additional fees associated with international shipping cost including but not limited to taxes and import fees.
  
  If you have shipping policy questions, please email us at: info@ShesGotPurseonality.com

Returns and Exchanges

• She’s Got Purseonality accepts undamaged and unused returns and exchanges within a 30-day period. Any items that are not in perfect re-sellable condition or show sign of wear are not returnable. Fragrances can only be returned for a full refund with the original cellophane packaging or a 20% restocking fee will apply. Any partially used fragrances are not returnable. You will be given credit or a refund for the amount of the merchandise plus standard shipping. Express shipping charges and International shipping charges are not refundable. Our 30 day guarantee applies to retail purchases. Wholesale customers see wholesale policies below.
• To process your return or exchange, please email or call us for a RMA number. You will receive a reply within 24 business hours. Please repackage the item(s) you are returning or exchanging, taking care to protect the merchandise from damage during return shipping. NOTE: She’s Got Purseonality will not accept any worn merchandise or merchandise that is damaged due to your negligence in shipping. Include a copy of your original invoice and ship the box with your RMA listed on the box to:
  
  

She’s Got Purseonality
Attn: Returns/Exchanges
29319 Masters Drive
Los Angeles, CA 90014

For returns:

• Credit for the returned merchandise will be issued to the original card of purchase. Please allow 14 business days for credit processing.

For exchanges:

• Please indicate what you would like to receive in exchange for your original purchase; we will add or subtract the price difference of the new item(s) to your invoice.
  
   

Thank you again for Shopping with She’s Got Purseonality!